Bot MD
AI Agents for healthcare, deployed in weeks

Humans for care.
AI for everything else.

Bot MD builds healthcare AI Agents that automate patient engagement across WhatsApp, Messenger, Viber, LINE, Telegram, SMS, and Web — from inquiry to booking and care follow-up.

ISO 27001 & SOC 2 certified100+ languagesY-Combinator backed
agents · live
W
Hi, I'd like to reschedule my MRI for next Tuesday.
Found 3 slots on Tue, 19 May. Shall I book 10:30 AM with Dr. Lim?
V
Bagaimana cara persiapan untuk kolonoskopi?
Saya akan mengirim panduan persiapan & video singkat sekarang.
M
How is my post-op pain on a scale of 1–10?
Logged: 6/10. Care team alerted — Dr. Tan will call within 30 min.
Routed to EMR, HIS, QMS6 channels · 12 languages

Trusted by leading hospitals and clinics across Asia

Parkway
National University Hospital
Singapore General Hospital
KK Women's & Children's Hospital
Alexandra Hospital
NUHS
National Cancer Centre Singapore
National University Cancer Institute
Singapore National Eye Centre
Icon Cancer Centre
AMK Thye Hua Kwan
Fullerton Health
Siloam Hospitals
Picaso Hospital
InHarmony
Parkway
National University Hospital
Singapore General Hospital
KK Women's & Children's Hospital
Alexandra Hospital
NUHS
National Cancer Centre Singapore
National University Cancer Institute
Singapore National Eye Centre
Icon Cancer Centre
AMK Thye Hua Kwan
Fullerton Health
Siloam Hospitals
Picaso Hospital
InHarmony
ALTY Orthopaedic Hospital
Island Hospital
Mount Grace
St. Luke's Medical Center
Philippine General Hospital
National Kidney & Transplant Institute
Asian Hospital
Manila Doctors Hospital
Mary Mediatrix Medical Center
De La Salle University Medical Center
Cardinal Santos Medical Center
Good Samaritan
Davao Doctors Hospital
Medical Center Imus
Tagaytay Medical Center
ALTY Orthopaedic Hospital
Island Hospital
Mount Grace
St. Luke's Medical Center
Philippine General Hospital
National Kidney & Transplant Institute
Asian Hospital
Manila Doctors Hospital
Mary Mediatrix Medical Center
De La Salle University Medical Center
Cardinal Santos Medical Center
Good Samaritan
Davao Doctors Hospital
Medical Center Imus
Tagaytay Medical Center

Proven in production

Real results from hospitals and clinics across Asia-Pacific.

Bot MD AI Agents are deployed in live hospital and clinic environments — not pilots. Here’s what they ship.

20,000+

Doctors using Bot MD globally

300,000+

Patients helped across Southeast Asia

60+

Hospital and clinic chains

7

Patient channels supported

WhatsApp · Messenger · Viber · LINE · Telegram · SMS · Web

Our philosophy

Humans for care. AI for everything else.

AI shouldn’t replace care teams — it should give them leverage. We draw a clear line between what humans do best and what AI can safely handle at scale.

Humans

For care.

  • Clinical decisions and judgment
  • Complex or sensitive patient conversations
  • Empathy, bedside manner, and patient trust
  • Diagnosis, treatment plans, and prescribing
  • Escalations AI can’t safely handle alone

AI

For everything else.

  • Repetitive patient inquiries and FAQs
  • Appointment booking, confirmations, and reminders
  • Pre-admission intake and consent collection
  • Preparation instructions and patient education
  • Recovery check-ins and symptom monitoring
  • PROM, PREM, and CSAT survey collection
  • Re-engagement and marketing follow-up

Why Bot MD AI Agents

Built for real hospital and clinic workflows, not generic chatbot demos.

Every Bot MD AI Agent is purpose-built for healthcare — designed with clinical teams, deployed across real hospital and clinic environments, and integrated end-to-end with the systems your hospital or clinic already runs.

Healthcare-specific

Trained around hospital and clinic workflows including inquiries, scheduling, intake, patient education, monitoring, surveys, and conversion.

Omnichannel

Works across WhatsApp, Messenger, Viber, LINE, Telegram, SMS, and Web — one platform, every channel.

Integrated

Connects to EMR, HIS, CMS, CRM, QMS, scheduling, payment gateways, and care team dashboards.

Multilingual

Supports patients across Asia-Pacific in English, Mandarin, Bahasa, Tagalog, Thai, Vietnamese, and more.

Safe by design

Escalation rules, audit trails, human handover, template controls, and healthcare-grade compliance.

Start with the outcome

What are you trying to improve?

Bot MD AI Agents are most often deployed against a specific KPI. Pick the outcome that matters most — we’ll show you how to get there.

Example workflows

Example workflows Bot MD can automate.

The agents are powerful on their own — and stronger together. Here are two of the most common workflows hospitals and clinics deploy end-to-end.

Patient inquiry to booked appointment

End-to-end conversion, hands-off.

  1. 1Patient asks about symptoms, service, doctor, or price
  2. 2FAQ Agent answers instantly in the patient's language
  3. 3Recommendation Agent suggests the right service or specialist
  4. 4Scheduling Agent books the appointment against your EMR
  5. 5Patient receives reminders and preparation instructions
  6. 6Marketing Conversion Agent follows up if the patient drops off

Pre-admission to post-discharge

A continuous, structured care loop.

  1. 1Pre-Admission Agent collects forms, ID, and consent
  2. 2Patient Education Agent sends fasting and prep instructions
  3. 3Remote Monitoring Agent checks symptoms and recovery progress
  4. 4Patient Survey Agent collects PROMs, PREMs, and CSAT
  5. 5Care team dashboard flags patients who need attention

Channels & systems

Where your patients are. Where your data is.

Bot MD integrates with your existing systems — EMR/HIS, scheduling, CMS, CRM, QMS, payment gateways, and care team dashboards — and supports both standard integrations and custom hospital and clinic workflows.

Where patients chat

WhatsAppMessengerViberLINETelegramSMSWeb Chat

Where your data lives

EMR / HISScheduling systemsCMSCRMQMSPayment gatewaysCare team dashboards

Trust

Healthcare-grade security and governance.

Bot MD is built for regulated healthcare environments — with the certifications, controls, and clinical safeguards hospital IT and compliance teams expect.

Built for hospital IT and compliance.

  • Role-based access and audit trails
  • Human handover and escalation workflows
  • Configurable approval and safety rules
  • Secure integrations with hospital systems
  • Deployment support for hospital IT and compliance teams
  • ISO, SOC, and security documentation available on request

Certifications

ISO 27001
ISO 27017
ISO 27018
SOC 2
Read the full security posture

In their words

What clinical leaders say.

Bot MD has helped us significantly reduce call-center volume while improving patient satisfaction across our radiology network.

YT
Yujuan Tan
CEO, Parkway Radiology

Automated post-chemotherapy monitoring means our team catches issues earlier — without adding to the nursing workload.

EG
Dr. Edy Gunawan
CEO, Siloam MRCCC

Targeted education before consultation means patients arrive informed. Conversations are sharper and more productive.

SO
Dr. Samuel Ow
Senior Consultant, NCIS

We've seen excellent patient uptake on chronic disease monitoring — far higher than anything we ran on email or paper.

AY
Dr. Alex Yip
Senior Consultant, Alexandra Hospital

See how Bot MD can automate one of your patient workflows in 30 minutes.

Bring us a workflow — patient inquiries, appointment booking, pre-admission, patient education, surveys, remote monitoring, or campaign conversion. We’ll show how an AI Agent can handle it across chat, integrate with your systems, and escalate safely to your team.